Go back to the Fitbit app and try again to add a Wi-Fi network. The scale recognizes my wifi and after entering my password, it says that I'm almost done, except that I need to go back to my home wifi network and confirm that it's connected. Good luck! A forum for discussion of all Fitbit-related products. Hello! Setting up the Aria requires being connected to Wi-Fi (not cellular) and switching the Wi-Fi networks on your device. If your computer doesn't support Bluetooth, you can purchase a wireless sync dongle from the Fitbit Store. So, new router and now my aria refuses to connect. Then without having to restart, just pair it up once again. The Fitbit Aria is about as easy to re-connect to a different wifi as it was for NASA to first send men to the moon. . For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter. Done! The scale recognizes my wifi and after entering my password, it says that I'm almost done, except that I need to go back to my home wifi network and confirm that it's connected. Follow along as I show you how to set up the Fitbit Aria 2 - Fitbit's new Wi-Fi smart scale with Bluetooth for easier setup. I cannot connect our Fitbit Aria scale to the new network. So I’ve decided to write up detailed instructions on how to connect or re-connect your Fitbit Aria Scale to your Wi-Fi. Set my wifi to mixed (b/g/n) mode. We have had the ignite installation for about 1 week. New comments cannot be posted and votes cannot be cast. Going back to our troubleshooting, here’s what you need to do if your Fitbit Versa can no longer connect to a WiFi network…. While it can connect to majority of the networks, your Versa cannot connect to 5GHz, 802.11ac, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. I recently bought a Fitbit Ionic watch which has connected fine with the IOS Fitbit app on my iphone but I have not been able to get it to connect with my Plusnet fibre wifi netwrok at home. Les modifications de votre réseau comprennent notamment un nouveau : nom du réseau; fournisseur de réseau; Mot de passe; routeur ; Aria. Your watch won’t connect to 5GHz, 802.11ac, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. But rest assured we read every message we receive. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. Your Fitbit Versa is more than just a health tracker, it’s a smartwatch. There was something tricksy. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. I’m sure I could separate my networks, but what’s the point of getting an Orbi if I can’t enjoy seamless switching between APs? Make sure that you’re using the right one. Any other suggestions? It seems like a lot of people online are having similar issues, but I can't find a sure fix. From the Fitbit app dashboard, tap or click the Account icon > your watch tile. But rest assured we read every message we receive. Get better results with Aria 2 and Aria Air smart scales that both track weight and let you see your BMI in the Fitbit app. The Fitbit device can connect to open, WEP, WPA personal, and WPA2 personal WiFi networks. This one is actually the most effective solution based on reports we received from our readers. This is as far as I get and I can't work out why it won't connect and there's seems to be nothing in support. http://www.GetFitOver40.com - Fitbit Aria WiFi Weight and Body Fat Scale Review. Basically, every time I finish the initial wifi setup I get a sad face on my aria 2 followed be a CONNECTION ERROR message. Solved: I cannot get my Fitbit verse 3 to connect to my Wi-Fi so I'm not receiving my notifications. Re: Wifi Connection Issues (Fitbit Aria Scale) That worked for me, I setup a hotspot on my Iphone. Now tap in the Wi-Fi settings on your watch. Steps to Connect Fitbit Versa To Wi-Fi. I just bought a fitbit Aria and have spent the last 3 hours trying to connect it to my wifi. You can try this step with the above step as well. The Fitbit device can connect to open, WEP, WPA personal, and WPA2 personal WiFi networks. This is a free service we offer and we won’t charge you a penny for it. If you see a captive portal when connecting to a WiFi network on a computer, or from the settings of your phone or tablet outside the Fitbit app, the Fitbit device will not connect to it. Specified an empty wifi channel for my neighbourhood. This process may take several seconds, and eventually, the static logo will appear and the device will boot the image on the factory slot (Says go to Fitbit.com/setup). That has the advantage of not requiring much setting up. Here click on add network. I am an avid fitbit users and recently tried to reconnect my Aria Scale. It would not connect to my main network. Just follow these steps and your Versa may work normally again. Fitbit Aria does not always connect easily to wifi and it takes a long time trying to connect and sometimes it doesn't at all. Advertisements. This is as far as I get and I can't work out why it won't connect and there's seems to be nothing in support. Connected to an open wifi network. If all else fails, this is the next thing you will do. I did see the Aria logged one time on the XFi, and other devices have connected using 2.4 b, so not sure why this won't connect. but you will lose all the manual settings you may have made: Disconnect everything from the hub (ethernet and DSL) leaving the power cable only. Re: Wifi Connection Issues (Fitbit Aria Scale) ARIA scales same problem, was all ok with HH6 until this latest firmware update ending 236. Remarque : ces instructions ne s’appliquent pas à Fitbit Aria Air. I do have the Fitbit connect program on my (Windows, sorry) PC however the problem is that because the Fitbit watch is not connecting to my wifi then the Fitbit connect app cannot talk to it and says cannot find Fitbit on the wifi network. Your Fitbit watch can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. No amount of useless instructions from Fitbit have helped. Now follow the onscreen instructions where you will be asked to choose a network. Keep your Aria within 10 feet of your router during setup. With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer. It connect fine to my older, cheap WIFI router. It will ask you if you want to connect to your network. Weight; BMI Sync scale to view in Fitbit app; Body Fat % & Lean Mass Only on Aria 2; Charts Trends Over Time; Weight. . It even will confuse me with guests who have close weights as mine. Edit: It's working now the only thing I did was change the signal from 802.11b/g/n to 802.11g/n don't know if that made a difference but not long after changing it worked. I just got a new Aria 2 and I'm trying to set it up with my wifi. My BT hub updated itself late December, and since then my scale has been able to reconnect to the wireless network, so it looks like the issue is resolved. Re: Wifi Connection Issues (Fitbit Aria Scale) I was experiencing this issue too. Personalize scale info; Put scale into setup mode; Connect to the scale Wi-Fi ; Re-connect to your home network; Get started. It’s a no-brainer but you must try this as your watch may not be connecting to the network you want to connect. But once I do that step, it says that set up didn't complete after a long wait. But the downside of having to have your phone handy when you’re weighing yourself. If you see a captive portal when connecting to the Wi-Fi network on a computer, the network isn’t supported. Being able to connect to the Internet and other devices is what made it “smart.” But some users have been complaining about their Versa that reportedly won’t connect to their WiFi network. Reinstall Fitbit Connect. This one is actually the most effective solution based on reports we received from our readers. Like turning your electronics on and off again, a quick reset can sometimes help fix any lingering tech issues. You may be asked to sign in to your Fitbit account, after which your device should sync. Edit: It turns out I was connecting to the 5 GHz one and not the 2.4 GHz network for my router. Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. The latest issue is the device just won't enter setup mode anymore. So, new router and now my aria refuses to connect. Fitbit’s set up software will enable your scale to connect and sync on your home’s wireless network. It will bring the watch back to its default settings and configuration and it may work after that. After about 3 days the scale did upgrade its firmware and seems to be working just fine. Is anyone else having this problem and what did Find useful tools in the Fitbit app. I have spoken with Fitbit and was told that it will only work with a 2,4ghz connection. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our, Fitbit Versa’s silent alarm stopped working, What to do if Fitbit Versa is not updating, How to fix Fitbit Versa that doesn’t always wake up when screen is tapped, Fitbit Versa Screen Wake no longer works when turning the wrist, How To Block Someone On WeChat Messaging Quick and Easy Way, How to use ExpressVPN to watch US Netflix from Abroad. Unpair. Fitbit Wi-Fi Scale Setup is a tool that enables you to set up the Fitbit Aria scale and connect it to the desired Wi-Fi network.. Fitbit gives you the option of using a mobile phone or downloading a standalone program to use in Windows. That should fix the issue. I then spoke with Rogers concierge and was informed that the new ignite router will handle both 5 and 2.4ghz. Go back to the Fitbit app and try again to add a Wi-Fi network. Specified an empty wifi channel for my neighbourhood. If you see a captive portal when connecting to the Wi-Fi network on a computer, the network isn’t supported. You will use this software anytime you move or need to change your scale’s Wi-Fi network in the future. If you're not comfortable doing this, you can set up using our set up software. It connect fine to my older, cheap WIFI router. Make sure the watch is connecting to the network you’re trying to connect. If you fail to release the ‘Bottom Right button’ in time, or otherwise don’t follow the procedure the static logo will appear quickly and boot without factory reset. This you have to do in order to check if the network is faulty by default. Plus, Aria 2 users can also see body fat percentage and lean mass in the app. I have tried all 3 modes, I have tried separating the bands, renaming the hub, factory reset of hub, I even changed the scales in Argos for a new set. Tap Wi-Fi Network or Pair Scale to Different Network (depending on the device). 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